Information We Collect
We collect information submitted through our website and communications, including:
- Name
- Email address
- Phone number
- Project details
- Uploaded files (photos, sketches, drawings)
How We Use Information
Information is used to:
- Review and quote projects
- Prepare permit drawings
- Communicate with clients
- Improve services
Payment Processing
Payments are processed securely through third-party providers (e.g., Stripe). We do not store credit card or bank information.
File Uploads
Uploaded files are stored privately on our web host and in our business Google Workspace account. They are not publicly accessible and are used solely for project evaluation and drawing preparation. Files may be retained for project records.
Data Sharing
We do not sell personal information. Information may be shared only as required to process payments or comply with legal obligations.
SMS Communications
By providing your phone number and opting in, you consent to receive SMS messages from NJ Permit Plans regarding project inquiries, appointments, permit status updates, document requests, and related customer-service communications. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. We do not sell or share mobile opt-in information for third-party marketing.
Data Security
Reasonable measures are taken to protect submitted information. However, no system can guarantee absolute security.
Third-Party Services
We use third-party tools for payments (Stripe), email and file storage (Google Workspace), and text messages (Twilio). These providers have their own privacy policies.
Cookies & Analytics
This website uses Google Tag Manager, Google Analytics, and Google Ads conversion measurement to understand how visitors use the site and whether our advertising leads to project inquiries. These tools use cookies or similar technologies. When you submit a project review, we also record how you arrived at the site (for example, the ad or search that referred you) with your inquiry.
You can block or delete cookies in your browser settings. Google describes its practices at policies.google.com.
How Long We Keep Information
We keep inquiries and project records for as long as needed to respond to you and manage any resulting project, and as required by law or for business records. You can ask us to delete your information.
Contact
For privacy-related questions: